Description:
Title: Call Center Accounts Receivables Analyst
**MAX BILL RATE XX42.20**
Responsibilities for this position will include the following:
* Receives inbound calls in high volume AR department and assists with AR related customer questions
*Assist in managing high volume AR department email boxes
* Escalates issues and difficult matters to appropriate department.
* Effectively utilize technology and other tools to accomplish tasks.
Position Requirements:
* High School Diploma
* At least 1 year prior call center experience needed
* Computer literacy in Microsoft Office
* Excellent communication and writing skills
* Excellent interpersonal skills
* Personal accountability
* Attention to detail
* Team player
* High sense of urgency
* High level of integrity
* Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience of Excel
* Time management skills
* Strong customer service
Additional information from the manager:
* Previous collections experience helpful
* This is a Monday Friday position with working hours being 8:00 AM 4:30 PM. There can be flexibility on the start/end times as needed.
* This is a hybrid position. The team is working 40% of the week in the office and 60% at home.
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Additional Details
- Managers Requested Bill Rate : 42.20
- Shore Options Available for this Position : Onshore Only
- Enter Candidate Name & Agency (Leave blank if New Assignment) : (No Value)