Hardware Technician

Roles and responsibilities

We are seeking a motivated and experienced Sales Person to join our hardware and tools section. The ideal candidate will have a strong background in product management, sourcing, and inventory control, along with a deep understanding of market trends in tools and hardware. You will be responsible for driving sales, optimizing product categories, and maintaining strong vendor relationships.

Key Responsibilities:

• Manage the sourcing, selection, and inventory control of tools and hardware products.
• Build and maintain relationships with suppliers, negotiating favorable terms and ensuring timely product availability.
• Drive sales and profitability by identifying opportunities for upselling, cross-selling, and promotions.
• Work closely with the team to ensure accurate stock levels and product display.
• Provide excellent customer service, assisting customers in selecting the right tools and hardware for their needs.
• Stay up-to-date with the latest trends and innovations in the tools and hardware sector.
• Collaborate with store management to meet and exceed sales targets.

Key Qualifications:

• Strong background in product management, sourcing, and inventory control.
• Proven track record in negotiating with suppliers and managing vendor relationships.
• Strong analytical skills with the ability to strategically plan for category growth and sales optimization.
• Familiarity with market trends in tools and hardware.
• Experience in driving sales and profitability within the tools and hardware sector.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively in a team environment.

Education & Experience:

• High school diploma or equivalent required; bachelor's degree in business, marketing, or a related field preferred.
• 4+ years of experience in sales, product management, or a related role within the tools and hardware sector.

Desired candidate profile

A Hardware and Tools Salesperson specializes in selling hardware products and tools to customers, which may include both retail consumers and professionals in various industries. Here are key skills and qualities essential for this role:

1. Product Knowledge: In-depth understanding of hardware and tools, including their features, benefits, and applications, to provide accurate information to customers.

2. Sales Skills: Strong sales techniques and the ability to identify customer needs, upsell products, and close sales effectively.

3. Customer Service: Excellent interpersonal skills to build relationships with customers, address their questions, and provide exceptional service.

4. Technical Skills: Familiarity with technical specifications and the ability to explain how products work or how they can meet customer needs.

5. Problem-Solving: Ability to identify customer problems and recommend suitable products or solutions.

6. Inventory Management: Understanding of inventory control processes to help maintain stock levels and assist in ordering when necessary.

7. Communication Skills: Strong verbal and written communication skills for interacting with customers and providing clear product information.

8. Market Awareness: Knowledge of industry trends, competitor products, and emerging technologies in the hardware and tools market.

9. Negotiation Skills: Ability to negotiate pricing and terms effectively while maintaining customer satisfaction.

10. Team Collaboration: Ability to work well with other team members, including management and warehouse staff, to ensure smooth operations.