Administrative Services Clerical - Office Services Clerk
Administrative Services Clerical - Office Services Clerk
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Job Description
Job Title: Administrative Services/Clerical Office Services Clerk
Location: Knoxville TN
Duration: 06 Months Contract/Temp with the possibility of extension
Shift Details: 1st Shift (8 am5 pm w/1hour lunch)
Job Description:
Administrative and entrylevel work related to the review of vendor processing of payroll and resolving escalated issues. They should be able to enter formulas in Excel participate in team meetings communicate on teams etc. but they will likely not be spending time on elaborate presentations or setting up Excel macros or pivot tables (although if they have that ability we will utilize it).
Administer payroll operations and services as determined by the manager including transaction processing and records management. As part of the Payroll Operations team they will provide outstanding support to our employees assigned by line leadership and functional teams as needed for their assigned countries. Among their responsibilities are: daytoday transaction performance data entry mail processing time and payroll entry payroll processing assistance resolving certain treasury/garnishment issues tickets and other escalated items assisting in vendor auditing and also participating in projects related to our scope of services. Analytical and customer service skills are key for the success of this role as well as a strong vision to identify process improvement opportunities and implement them. Key Customer Engagements & Activities
Oversee accurate and timely processing of payroll
Manage the preparation of payrolls
Resolve individual and systemwide payroll issues
Manage onsite payrollrelated mail sorting and processing
Ensure quality customer service to employees and departments
Review audits and ensure accuracy and data integrity
Evaluate payroll procedures and systems and recommend improvements
May provide training to clients and staff
Ensure financial compliance with company policies and procedures and applicable legal rules and regulations Organizational Relationships:
The position reports to the NA Payroll Manager and will be part of a larger Global Payroll operations team. Main Areas of Focus:
Sets daytoday objectives to deliver job responsibilities working within guidelines or norms of practices
Work consists of tasks that are typically routine
Solves basic routine problems Responsibilities:
Exercises limited independent judgment with moderate supervision Qualifications:
Intermediate role that applies knowledge of established processes and procedures that are typical for own job
Education: A high school diploma or equivalent is required
Experience: Minimum of 12 years of prior relevant experience
Proficiency with Word Excel Outlook Microsoft Teams and PowerPoint are required
Key competencies include communication leveraging diversity impact decisionmaking managing work taking ownership building customer relationships initiating action cooperation adaptability continuous learning and providing feedback.
Employment Type
Full Time
