Telecommunications Engineer

Bachelors degree in relevant major such as Telecommunications Computer Science Information systems etc.
7 years IT experience in the field of VOIP/ IP telephony.
5 years experience in Cisco UC Manager / Call Manager (CUCM).
5 years experience in Cisco Unity / Cisco Unity Connection (CUC).
5 years experience in Cisco Contact Center UCCX and Cisco Finesse
5 years experience working on Cisco Unified Border Element (CUBE) Voice Gateways and SIP Trunking.
3 years Cisco IM & Presence Server (IM&P) / Cisco Jabber.
3 years IT experience supporting eFax solution (Biscom)
3 years experience supporting wallboards (Atea)
Understanding of Call Recording (Calabrio) and call monitoring solutions.
CCNP Voice CERTIFIED.

Responsibilities:
Lead the planning and implementation of projects ensuring they align with company objectives and deliverables.
Oversee the execution of projects ensuring they are completed on time within scope and within budget.
Provide technical expertise in Cisco SD WAN Palo Alto Internet Gateway and Switching & Routing Cisco to guide project teams.
Coordinate internal resources and third parties/vendors for the flawless execution of projects.
Develop detailed project plans to monitor and track progress.
Manage changes to the project scope project schedule and project costs using appropriate verification techniques.
Measure project performance using appropriate tools and techniques.
Report and escalate to management as needed.
Perform risk management to minimize project risks.
Establish and maintain relationships with third parties/vendors.
Create and maintain comprehensive project documentation.
Ensure resource availability and allocation.
Facilitate the definition of project scope goals and deliverables.
Track project performance specifically to analyze the successful completion of short and longterm goals.
Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
Use and continually develop leadership skills.
Develop spreadsheets diagrams and process maps to document needs.
Provide regular updates to senior management on project status and performance.
Ensure all projects are delivered on time within scope and within budget.
Work closely with stakeholders to understand their needs and ensure project deliverables meet their expectations.

Qualifications:
Possess a strong background in Cisco SD WAN Palo Alto Internet Gateway and Switching & Routing Cisco.
Have a minimum of 15 years of experience in program management.
Demonstrate excellent communication and organizational skills.
Show proficiency in project management software tools.
Exhibit strong problemsolving skills and attention to detail.
Have experience working in a hybrid work model.
Display the ability to manage multiple projects simultaneously.
Show a proven track record of delivering projects on time and within budget.
Demonstrate the ability to work effectively with crossfunctional teams.
Have a strong understanding of risk management and mitigation strategies.
Be able to provide technical guidance and support to project teams.
Show a commitment to continuous improvement and professional development.
Have experience in developing and maintaining project documentation.