Roles and responsibilities
1. Strategic Planning
- Develop and implement comprehensive sales and marketing strategies that align with the brand's vision and goals.
- Analyze market trends and competitor activities to identify opportunities for growth and improvement.
- Establish performance metrics and key performance indicators (KPIs) to track the effectiveness of sales and marketing initiatives.
2. Brand Management
- Oversee the brand positioning and messaging to ensure consistency across all marketing channels and properties.
- Collaborate with the creative team to develop marketing collateral, digital content, and promotional materials that reflect the Six Senses brand ethos.
- Ensure that all marketing efforts enhance the brand's reputation for sustainability, wellness, and luxury.
3. Team Leadership
- Lead and manage the sales and marketing teams, providing guidance, mentorship, and support to achieve departmental and organizational goals.
- Foster a culture of collaboration, innovation, and excellence within the teams.
- Conduct regular performance reviews and provide constructive feedback to team members.
4. Sales Management
- Drive sales efforts across all properties, setting revenue targets and developing strategies to achieve them.
- Build and maintain relationships with key clients, travel agents, and corporate partners to drive business development.
- Oversee the development of sales presentations, proposals, and contracts to secure new business opportunities.
5. Digital Marketing and E-commerce
- Develop and execute digital marketing strategies, including social media, email marketing, and online advertising, to enhance online presence and engagement.
- Optimize the brand’s website and online booking platforms for user experience and conversion.
- Monitor and analyze online performance metrics to refine marketing strategies and campaigns.
6. Market Research and Analysis
- Conduct regular market research to identify customer preferences, emerging trends, and competitive landscape changes.
- Use data analytics to assess the effectiveness of marketing campaigns and make data-driven decisions.
7. Collaboration with Operations
- Work closely with operations teams to ensure that marketing initiatives are aligned with guest experiences and service delivery.
- Coordinate with property managers and teams to ensure that local marketing efforts are effectively executed and supported.
8. Public Relations and Partnerships
- Develop and maintain relationships with media, influencers, and industry partners to enhance brand visibility and credibility.
- Oversee public relations efforts, including press releases, events, and media outreach, to promote the brand and its offerings.
Desired candidate profile
1. Educational Background
- Bachelor’s degree in marketing, business administration, hospitality management, or a related field. An MBA or advanced degree is preferred.
- Relevant certifications in marketing or hospitality management can be advantageous.
2. Experience
- 10+ years of progressive experience in sales and marketing within the hospitality industry, with a strong background in luxury or wellness-focused brands.
- Proven track record of successful leadership in a senior sales and marketing role, ideally as a Director or Head of Sales and Marketing in a similar environment.
- Experience managing multiple properties or a portfolio of brands is highly desirable.
3. Strategic and Analytical Skills
- Strong strategic thinking skills with the ability to develop and implement effective sales and marketing strategies that align with brand objectives.
- Proficient in market analysis, using data to inform decisions and adjust strategies for optimal performance.
4. Leadership and Team Management
- Demonstrated ability to lead, motivate, and develop high-performing sales and marketing teams.
- Strong interpersonal skills to build relationships, foster teamwork, and encourage collaboration across departments.
5. Brand Management Expertise
- In-depth understanding of luxury brand positioning and the ability to maintain brand integrity across all marketing initiatives.
- Experience in developing and executing brand strategies that enhance visibility and market share.
6. Digital Marketing Proficiency
- Extensive knowledge of digital marketing strategies, including social media, SEO, content marketing, and e-commerce.
- Familiarity with the latest digital tools and platforms to enhance online engagement and customer conversion.
7. Strong Communication Skills
- Excellent verbal and written communication skills, capable of conveying the brand's values and messaging effectively to various stakeholders.
- Ability to represent the brand in public relations efforts and media interactions.