Process Associate - Insurance Document Management
Process Associate - Insurance Document Management
Posted on :
03-11-2024
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Job Description
Process Associate Document Management
Onsite from Day 1
Omaha NE USA
Shift timings:
7:00 AM3:30 PM MondayFriday with rotating Sundays
With a startup spirit and 80000 curious and courageous minds we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now were calling all you rulebreakers and risktakers who see the world differently and are bold enough to reinvent it. Come transform with us.
Inviting applications for the role of Process Associate Document Management
Responsibilities
Essential skills:
Onsite from Day 1
Omaha NE USA
Shift timings:
7:00 AM3:30 PM MondayFriday with rotating Sundays
With a startup spirit and 80000 curious and courageous minds we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now were calling all you rulebreakers and risktakers who see the world differently and are bold enough to reinvent it. Come transform with us.
Inviting applications for the role of Process Associate Document Management
Responsibilities
- Manage different sections of Mailroom according to standard guidelines & SOP
- Assist with maintaining client records and confidentiality as well as recalling containers for internal and external audits
- Sort locate open inspect and bundle all incoming mail and publications
- Document process and file all incoming and outgoing mail correspondences
- Distribute all interoffice mail for the facility departments
- Troubleshoot and perform simple preventive maintenance of machines
- Process check handling deposit and reconciliation according to Company service standards
- Research case numbers for proper handling
- Handle inbound and outbound emails/calls
- Assisted with daily tasks as assigned
- Prioritize plan and organize tasks and work responsibilities to achieve SLAs
- Comprehend and respond to customer inquiries.
- Identify research and resolve problems
- Ability to accurately interpret and compile information from a variety of sources and systems
- Ensure that turnaround time and quality of the work meets Company service standards
- Interact with customer in a respectful and professional manner via email and on calls
- Manage own work in process and support team efforts to ensure that individual team goals are met
- Should be able to handle basic day to day requirements of excel
Essential skills:
Employment Type
Full Time
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