Customer Service Helpdesk Support
Customer Service Helpdesk Support
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Job Description
Customer Service / Helpdesk Support
Salary:based on experience
Location:Whitefield Manchester
Employment Type:Fulltime permanent Monday to Friday
The Role:
We are hiring for Customer Support and Helpdesk roles with opportunities for growth into Customer Success. You will provide toptier support to clients resolve queries and ensure high levels of customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone email and chat.
Troubleshoot technical and nontechnical issues.
Assist clients with onboarding and ensure smooth service delivery.
Collaborate with other departments to address client needs and improve processes.
Skills:
Excellent communication and interpersonal skills.
Strong problemsolving abilities and a customerfirst mindset.
Ability to handle multiple tasks in a fastpaced environment.
Prior experience in customer support or a related field is a plus
Employment Type
Full Time
Company Industry
Advertising Services / Business Consulting and Services / Air /
