This is a remote position.
telesales representatives job is to sell products or services to customers over the phone. This involves a variety of responsibilities including:
Making sales: Generating sales by closing purchases over the phone
Building relationships: Maintaining positive customer relationships and attracting new customers
Customer service: Getting in touch with customers after theyve bought to ensure theyre satisfied
Updating customers: Keeping customers informed about new offers and products
Handling customer queries: Liaising with other departments to answer customer questions and complaints
Recording customer information: Collecting and documenting customer information in a database
Meeting sales quotas: Meeting sales targets and quotas
Following up on calls: Following up on calls as needed
Directing calls: Directing calls to other departments as needed
Telesales representatives typically work under a sales manager. They need to be patient persuasive and persistent with excellent communication and phone skills. They also need to be able to thrive in an office environment and be comfortable dealing with rejection
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Education
Graduation