Senior Associate

Roles and responsibilities

- Actively connect and engage with consumers entering the store
- Be aware of store KPI's (key performance indicators) and contribute to store sales
- Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
- Be a Brand advocate, consistently exhibiting our 6 Values
- Use seasonal product and Brand knowledge effectively during consumer interactions
- Communicate product features and benefits, and unique selling points clearly to address consumer needs
- Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
- Be aware of all omnichannel related sales tools
- Guide our Consumers through the digital touchpoints in the store
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
- Complete sales transactions quickly and accurately while adhering to cash protection procedures
- Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
- Minimize loss in the stockroom and the sales floor
- Perform all store operations in a safe, effective, and efficient manner
- Comply with all operational policies and procedures
- Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
- Know the store KPIs and how you personally contribute to them
- Plays a role in maximizing sales and minimizing loss
- Keeps an up-to-date awareness of our competitors
- Offers suggestions and ideas on how to improve operations and processes
- Collaborate productively and respectfully with team members
- Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
- Seek coaching and learning opportunities to continually improve performance
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve performance
- Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

• Create a planning schedule.
• Secure funding for projects.
• Ensure that team members complete tasks according to the schedule.
• Identify if staff members require further training and provide this training.
• Research industry trends and innovations.
• Prepare progress reports for stakeholders and investors.
• Ensure that health and safety laws are followed.
• Conduct employee performance reviews.

Desired candidate profile

• A degree in project management, business management or a related field.
• 5 Years of experience with project management.
• Excellent interpersonal and communication skills.
• Ability to multitask.
• Proficiency with Microsoft Office.
• Excellent planning and time management skills.
• Excellent leadership abilities.
• Degree in computer science, information systems or related.
• Previous experience in an IT management position.
• A strong understanding of IT infrastructure and security.
• Excellent organizational and leadership skills.
• Strong communication skills.
• Excellent analytical skills.
• 
  - Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
  - Basic numeracy, literacy, and verbal communication skills
  AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.