David Kennedy Recruitment on behalf of our clientis seeking to onboard a German and Englishspeaking Advisor to join their teams in Budapest.
Position: Advisor (German and English)
Location: Budapest Hungary
Work model: Onsite
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Respond promptly and effectively to all customer inquiries within established timelines
- Build and maintain comprehensive technical knowledge of the clients products and services
- Manage incoming correspondence as requested
- Accurately record all calls in accordance with procedures
- Maintain administrative forms updated and organized
- Identify when a complex problem or inquiry needs to be escalated
REQUIREMENTS:
- Native / fluent in German both verbal and written. C1 Level of English
- Friendly and positive team player
- Serviceoriented and great interpersonal skills
- Strong communication and problemsolving skills
- Flexible and able to make quick decisions in a dynamic environment
- Conscientious and reliable
- Strong Attention to detail
- Empathic with genuine desire to help
OFFER:
- Competitive remuneration and bonus
- Relocation assistance
- Training provided from the first day
- Working week40h/week MondayFriday: 09:0017:30