Join Multilogin as a Community Manager to oversee and nurture our vibrant Telegram communities!
In this role you will be responsible for fostering meaningful engagement creating valuable content and ensuring an excellent user experience in both Russian and English.
Youll have the opportunity to directly impact our brand presence build strong relationships with our community and play a pivotal role in driving user satisfaction and retention.
Responsibilities
- Manage and engage with the Telegram community in both Russian and English daily addressing queries moderating discussions and encouraging positive interactions
- Develop and execute strategies to grow and maintain active community participation
- Proactively monitor and moderate discussions to resolve conflicts address inappropriate behavior and maintain a respectful supportive environment within the community
- Create and share engaging content updates and announcements to keep the community informed and involved with new features events and product updates
- Collaborate with product and marketing teams to gather and analyze user feedback from the community
- Organize and host community events Q&A sessions and other engagement activities to increase interaction and interest
- Track analyze and report on community performance metrics continuously seeking ways to improve engagement and user experience
Requirements:
- Fluent in both Russian and English (spoken and written) with the ability to manage communities in both languages
- Strong interest in community management marketing or similar field
- Experience in creating content including writing videos or other media tailored for community engagement
- Knowledge of digital marketing and social media strategies for user acquisition and engagement
- Ability to work independently and manage multiple tasks with strong organizational and time management skills