Team Manager Russian or English
Team Manager Russian or English
Posted on :
01-11-2024
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading BPO company which is looking to recruit for Russian orEnglishspeaking Team Manager to join their their team in Riga.
Role: Team Manager
Location: Riga Latvia
Work model: onsite
Employment type: full time
DUTIES AND RESPONSIBILITIES:
- Provide guidance mentorship and career development opportunities to team members
- Leadthe team by enhancing skills in problemsolving critical thinking analytics and technical areas
- Establish clear objectives and collaborate with team members to develop effective strategies for achieving results
- Oversee projects that involve quantitative analysis industry research and development initiatives
- Identify actionable insights and make recommendations through clear and effective communication
- Ensure consistent quality and productivity across all channels maintaining performance according to service level metrics
- Quickly adjust to shifts in workflows processes procedures and product features
REQUIREMENTS
- Fluent in Russian or English (at least C1 level) both written and oral
- Significant experience in a complex fastpaced environment
- At least 2 years of relevant experience in managing teams
- Strong analytical and creative problemsolving abilities
- Excellent written and verbal communication skills
- Passion for delivering outstanding customer service
- Proven ability to manage multiple tasks and prioritise effectively
- High level of integrity demonstrated in both personal and professional settings
- Willingness to work rotating shifts
OFFER
- Competitive salary and benefits package
- Opportunity for professional growth within a leading BPO company
- Collaborative and inclusive work environment
- Modern office space
- And many more!
Employment Type
Full Time
Key Skills
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