Slovenian Customer Service In Barcelona
Slovenian Customer Service In Barcelona
Posted on :
01-11-2024
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Job Description
Key Responsibilities:
- Offer outstanding customer support in Slovenian and English through phone email and chat channels for travelrelated queries.
- Assist customers with booking services such as flights hotels and car rentals while providing relevant information about travel policies and options.
- Manage and resolve customer issues related to changes cancellations refunds and other travel disruptions.
- Suggest tailored travel solutions and alternatives based on customer preferences and needs.
- Ensure a high level of customer satisfaction by responding promptly and professionally to all inquiries.
- Stay informed about the latest industry trends and travel policies to provide accurate advice to customers.
- Collaborate with internal teams to ensure smooth operations and efficient problem resolution.
Requirements:
- Native Slovenian speaker with English proficiency (B2).
- Prior experience in customer service or the travel industry is preferred.
- Excellent communication and problemsolving skills.
- Ability to work efficiently in a fastpaced customercentric environment.
- Experience using multiple communication channels (phone email chat) to address customer needs.
- A passion for travel and helping customers navigate their travelrelated concerns.
Benefits:
- Competitive salary with performancebased incentives.
- Opportunities for professional development and growth within the travel industry.
- Experience working in a multicultural environment in the heart of Barcelona.
- Comprehensive training on travel products tools and customer service best practices.
Remote Work :
No
Employment Type
Full Time
Key Skills
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