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Job Location drjobs

Alexander City - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Location: Fully remote

Target Start: ASAP

Interview Process: Two step process. One technical verbal round one cultural round with leadership.

Interview Slots: N/a targeting 11/1 candidate submissions.

Program:

This team is seeking to bolster its managed service model (tier 2/3 productions support) with a large Telco provider

Background

Implemented BRIM three years ago and this team is providing managed support (w/ some enhancements). Theyre replacing a resource on their production support team for their largest client. The current resource needs a lot of handholding and isnt a selfstarter.

Requirements/Duties

  • BRIM Convergent Invoicing (CI)
  • How CI integrates with SOM (subscription)
  • How CI integrates with FICA
  • 3rd party integrations for invoice generation and printing
  • Bug hunting and fixing
  • When capacity doing enhancements (New config)
  • Design solutions

Soft Skills

  • Sense of Urgency
  • Strong written and verbal communication
  • Ability to interact with external customers
  • Critical thinker
  • Interested in digging into issues and finding resolutions

Reason Open:

Backfill of current resource. Current CE unresponsive and unreliable comms.

Competition:

One single recruiter internal HR. No candidates in play none expected.

Required Skills : How CI integrates with SOM (subscription) How CI integrates with FICA

Employment Type

Full Time

Company Industry

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