drjobs Remote Customer Travel Support

Remote Customer Travel Support

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Job Location drjobs

Chicago, IL - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: Remote Customer Travel Support

Department: Hospitality

Job Summary:

We are seeking a motivated and customerfocused individual to join our team as a Remote Customer Travel Support. In this role you will be responsible for providing exceptional customer service and support to travelers assisting them with their travel inquiries and issues. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.

Responsibilities:

  • Respond to customer inquiries via phone email and chat in a timely and professional manner
  • Assist customers with booking travel arrangements including flights hotels and rental cars
  • Provide recommendations and guidance to customers on travel destinations activities and accommodations
  • Troubleshoot and resolve customer issues and complaints related to travel services
  • Ensure customer satisfaction by going above and beyond to meet their needs and expectations

Qualifications:

  • Previous experience in customer service or hospitality industry preferred
  • Excellent communication skills both written and verbal
  • Ability to work independently and manage time effectively
  • Strong attention to detail and problemsolving skills
  • Proficiency in using customer support software and tools

Benefits:

We offer competitive pay flexible work hours and the opportunity to work in a fastpaced and dynamic industry. Join our team and help travelers make unforgettable memories!

Employment Type

Full Time

About Company

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