Customer Sales Satisfaction Agent
Customer Sales Satisfaction Agent
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Salary Not Disclosed
1 Vacancy
Job Description
Rev Your Career Engines: Join a Leading Force in Automotive Recycling and Sales
Reviving old vehicles creates new beginnings for our client s team. At the forefront of the used auto parts industry our client offers a fresh approach to vehicle recycling. By reducing waste and offering highquality affordable parts they set the standard in sustainable auto solutions. Their clean customercentric facilities reflect their commitment to excellence and environmental responsibility. Employees thrive in a supportive atmosphere that emphasizes growth fulfillment and wellbeing ensuring a balanced and meaningful career path. With a strong focus on respect collaboration and personal development working here means making a difference in the automotive world while enjoying a fulfilling career journey.
As a Sales Representative youll perform daily tasks with positivity embodying the core values of Respect Help Learn & Grow. Youll answer customer calls provide professional service drive store traffic educate customers on promotions meet performance goals follow company policies and support teammates ensuring customer satisfaction and loyalty.
Shift: Night Shift (Shifting)
Work setup: Onsite Ortigas
Perks: Day 1 HMO Abovemarket salary Work life balance
- Perform all daily tasks with a positive attitude and a focus on the four core company values Respect Help Learn & Grow.
- Answer customer service phone calls throughout your scheduled shift.
- Listen to and interact with customers to deliver friendly helpful and professional customer service.
- Evaluate customer issues and provide actionable solutions to ensure customer satisfaction and loyalty.
- Drive retail traffic to the stores by collecting customers information and providing them with requested information.
- Educate customers on upcoming events sales promotions and other important information.
- Meet personal and team performance goals while participating in regular performance checkins with your supervisor.
- Abide by the Company Playbook which includes all company policies safety guidelines and standard operating procedures (SOPs).
- Learn new skills assist your teammates and complete other tasks as directed.
Requirements
Shift Gears Smoothly: MustHave Skills to Drive Your Career Forward
- Commitment to deliver friendly helpful and professional customer service.
- Experience working in a customer service position.
- Experience working in a remote call center environment.
- Ability to work quickly & efficiently while displaying a high attention to detail.
- Good computer skills with the ability to navigate mobile devices and Microsoft Office products.
- Ability to multitask.
- Proficient in English
Preferred qualifications (but not required) include:
- Basic knowledge of auto parts
Benefits
Smooth Ride Ahead: Enjoy Perks That Keep You Balanced and Happy
- Day 1 HMO coverage for your peace of mind
- Competitive compensation package designed to reward your efforts
- Prime office location (Easy access to MRT stations restaurants and banks)
- Free upskilling through Emapta Academy courses (Want to know more Visit )
- Free access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Emapta Lifestyle perks (Foodpanda pro and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Welcome to Emapta Philippines!
Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.
With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.
#EmaptaExperience
Shift Gears Smoothly: Must-Have Skills to Drive Your Career Forward Commitment to deliver friendly, helpful, and professional customer service. Experience working in a customer service position. Experience working in a remote call center environment. Ability to work quickly & efficiently while displaying a high attention to detail. Good computer skills with the ability to navigate mobile devices and Microsoft Office products. Ability to multi-task. Proficient in English Preferred qualifications (but not required) include: Basic knowledge of auto parts
Employment Type
Full Time
