Business System Analyst to join our Zoho consulting team
Fulltime position
Remote/Hybrid position
Our office is in Vaughan (Rutherford/Keele)
Applicants must be legally eligible to work in Canada
The role:
Project delivery (80% of time)
- Understand and analyze customers business model and processes
- Gather customers requirements
- Develop project scope plan and tasks backlog
- Zoho solution design with the support of the team
- Configure and customize Zoho system. Handson work
- Manage project tasks and timelines
- Lead developers
- Create documentation
- Test delivered solutions
- Develop training materials and conduct customer training sessions
- Occasionally travel to customers
Internal initiatives (20% of time)
- Support marketing team with professional materials generation including video recordings articles and more
- Support sales team with presale activities including system demo meetings
- Contribute to internal knowledgebase generation and knowledge sharing
- Travel to conferences and events
Probation period 3 months
Requirements
- Minimum 1 year of experience in business analysis must
- Experience in business software implementation and configuration must
- Proven experience of working with customers and conducting meetings and workshops must
- Excellent communication and verbal skills in English must
- Proven experience in business processes mapping and design
- Good understanding of data modeling including ERD and other design tools
- Strong technical skills and familiarity with software configuration tools and software development methodology
- Familiarity with software design and integration patterns
- Good knowledge of project management methodologies and tools
Additional requirements:
- Ability and willingness to work in a small and a very dynamic and flexible team
- Strong selfeducation capabilities
- Ability to run multiple projects and activities simultaneously
- Proactive approach and "can do" attitude
- Solid personal time management and prioritization skills
- Ability to work in a multi cultural environment and strong collaboration skills
Minimum 1 year of experience in business analysis - must Experience in business software implementation and configuration - must Proven experience of working with customers and conducting meetings and workshops - must Excellent communication and verbal skills in English - must Proven experience in business processes mapping and design Good understanding of data modeling including ERD and other design tools Strong technical skills and familiarity with software configuration tools and software development methodology Familiarity with software design and integration patterns Good knowledge of project management methodologies and tools Additional requirements: Ability and willingness to work in a small and a very dynamic and flexible team Strong self-education capabilities Ability to run multiple projects and activities simultaneously Proactive approach and "can do" attitude Solid personal time management and prioritization skills Ability to work in a multi cultural environment and strong collaboration skills
Education
Business System Analyst