Full-time Client Service Director R60K pm On-site Bryanston
Full-time Client Service Director R60K pm On-site Bryanston
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We re seeking an experienced Client Service Director with a proven track record in managing a fullservice agency environment adept across Above the Line (ATL) Below the Line (BTL) Through the Line (TTL) and Digital campaigns. This role will require a deep understanding of multichannel marketing strategies and a knack for fostering strong client relationships to drive success across various advertising disciplines. The ideal candidate will be a strategic thinker and a peoplecentric leader with exceptional communication and organizational skills ready to take on a key leadership position in delivering outstanding client experiences and results.
Key Responsibilities:
Client Relationship Management: Act as the primary point of contact for highlevel client engagements developing and maintaining strong relationships with stakeholders across all levels.
Strategic Campaign Leadership: Oversee the creation implementation and optimization of ATL BTL TTL and Digital campaigns ensuring all elements align with client objectives and agency standards.
Team Leadership and Development: Lead mentor and inspire the client service team to exceed expectations in all campaign deliverables. Build a collaborative environment that encourages skill development and continuous improvement.
Financial Accountability: Manage budgets forecasts and billing for client projects ensuring profitability while meeting or exceeding quality and timeline standards.
Project Management: Oversee project timelines and workflows to ensure efficient ontime delivery of all campaign components resolving any issues that may arise.
Crossfunctional Collaboration: Work closely with creative media strategy and digital teams to develop and execute cohesive integrated marketing campaigns.
Requirements
Experience: Minimum 8 years of client service experience within a fullservice agency with handson exposure to ATL BTL TTL and Digital channels.
Leadership Skills: Proven experience in managing teams client accounts and complex multichannel campaigns.
Strategic Insight: Strong background in strategic planning and campaign management across all advertising channels.
Communication: Exceptional communication and presentation skills with the ability to convey campaign insights and recommendations clearly to clients and internal teams.
ProblemSolving: Adept at resolving client concerns and challenges with a solutionsfocused approach.
Preferred Qualifications:
Bachelor s degree in Marketing Communications Business or a related field.
Experience in various agency verticals and a solid understanding of emerging digital trends.
Ability to work under tight deadlines and adapt to changing client needs and market dynamics.
This role is an exciting opportunity for a seasoned agency professional who is driven to create impactful client experiences.
Experience: Minimum 8+ years of client service experience within a full-service agency, with hands-on exposure to ATL, BTL, TTL, and Digital channels. Leadership Skills: Proven experience in managing teams, client accounts, and complex multi-channel campaigns. Strategic Insight: Strong background in strategic planning and campaign management across all advertising channels. Communication: Exceptional communication and presentation skills, with the ability to convey campaign insights and recommendations clearly to clients and internal teams. Problem-Solving: Adept at resolving client concerns and challenges with a solutions-focused approach. Preferred Qualifications: Bachelor s degree in Marketing, Communications, Business, or a related field. Experience in various agency verticals and a solid understanding of emerging digital trends. Ability to work under tight deadlines and adapt to changing client needs and market dynamics. This role is an exciting opportunity for a seasoned agency professional who is driven to create impactful client experiences. If you re ready to lead with strategy and passion, we d love to hear from you.
Education
See job spec
Employment Type
Full Time
Company Industry
Advertising Services / Events Services / Public Relations and Communications Services
