Aftermarket Service Manager SEA
Aftermarket Service Manager SEA
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client is looking for a suitable candidate to fill the role as Aftermarket Service Manager. This role will be responsible for the aftermarket service operations in the Southeast Asia region. He/she will oversee and manage all aftermarket service and develop the company according to the business strategy and plans
- Have overall responsibility of grow aftermarket business by achieve order target revenue and margin target
- Establish deploy and execute plans and strategies to grow aftermarket market share installed base coverage and achieve customer satisfaction
- Responsible for aftersales service business development include machine modification sales of spare parts
- Manage aftersales team define management KPI to improve customer satisfaction
- Build up the aftersales service process for internal and external customers
- Control cost of aftersales service
- Collect customer service requirements and feedback to design and quality team to improve machine quality continuously
- Manage a team of aftermarket sales service personnel to achieve the aftermarket business objectives
- Adhere to all company policies procedures and business ethics code and ensure full compliance
- Any other roles and responsibilities as and when assigned.
Requirements
- Bachelors degree or above in Mechanical/Electrical engineering or related
- Over 8 years experience in aftersales service and over 3years management experience.
- Can arrange over 30% business travel of working time
- English is working language
- Good communication skill and can work with pressure
- Build up and maintain good customer relationship;
Employment Type
Full Time
