Roles and responsibilities
Job Description
The key responsibilities for this position are:
- To prepare accurate 3 months/12 forecast for hotel rooms revenue by Market Segment/Day and weekly action plan.
- To assist and effectively communicate the hotel pricing strategy by market segment with reference to market intelligence, buying patterns and pre-determined seasonality.
- To ensure compliance with brand, regional and owning company Processes and Procedures pertaining to Revenue Management.
- To continuously manipulate availability & rates while ensuring parity across all distribution channels. This allows maximum flexibility to capture all market buying patterns while optimizing REVPAR.
- To provide the sales team with performance analysis of top producing accounts, thus providing required analysis to support pricing and re-contracting.
- Monitor competitor availability and pricing daily, using all available tools such as Industry Reports, Internet, Ring Around, Dummy Bookings etc., and subsequently analyze & report actual performance versus competitive set.
- Ensure optimal use, and measure performance on all distribution channels, to ensure that fair market share is achieved if not surpassed, e.g., hotelier, GDS, Minor Hotels.com, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.
- Maintaining high standards of data quality through system maintenance.
- Monitor Revenue database of historical data and supervise its continuous daily capture, and subsequently produce a calendar of events required for revenue and pricing decisions.
- Carry out analysis of Booking Patterns & Market Trends and ensure that these are recorded to facilitate future decisions.
- Oversee day to day operations and performance management of onsite Reservations team.
- Prepare accurate and comprehensible reports on a regular basis (daily, weekly, monthly, quarterly, yearly) as required by management at property and corporate level.
- Understand the dynamics of the Global, National, Regional & Local Political and Economic Market, local Competitors, and all demand generators for the destination.
- Complete any additional responsibilities as assigned by the Management.
Desired candidate profile
Qualifications
We are seeking candidates with a Diploma or Bachelor’s degree in a relevant field. Additional certifications from a reputable Hospitality Management school will be considered an advantage, enhancing your profile. A minimum of 2 years of experience in a similar capacity is essential, demonstrating your capability in the industry.
Attention to detail is crucial, as it ensures high standards in service and operations. Candidates should possess excellent proficiency in reading, writing, and speaking English, enabling effective communication with guests and team members. Proficiency in additional languages, especially local dialects, will further enhance your ability to connect with a diverse clientele.
Furthermore, a good working knowledge of Microsoft Excel, Word, and PowerPoint is required. This skill set will aid in daily tasks, reporting, and presentations, contributing to a smooth and efficient work environment. If you are passionate about hospitality and meet these qualifications, we encourage you to apply and join our dynamic team. Your expertise will help us deliver exceptional experiences to our guests while fostering a collaborative and supportive workplace culture.