drjobs Online Hotel Reservationist

Online Hotel Reservationist

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Job Location drjobs

Los Angeles, CA - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Online Hotel Reservationist

Department: Hospitality

Reporting Structure: Reports to the Reservations Manager

Welcome to the exciting world of hospitality! As an Online Hotel Reservationist you will play a crucial role in ensuring our guests have a seamless booking experience. Your attention to detail and customer service skills will be key to success in this role.

Responsibilities:

  • Manage online hotel reservations through various booking platforms
  • Provide excellent customer service to guests seeking information or assistance with their reservations
  • Coordinate with other departments to ensure accurate and timely booking information
  • Handle cancellations modifications and special requests from guests
  • Maintain uptodate knowledge of hotel amenities services and promotions

Qualifications:

  • Previous experience in a customer service role
  • Excellent communication skills both written and verbal
  • Strong attention to detail and organizational skills
  • Ability to multitask and work in a fastpaced environment
  • Knowledge of hotel reservation systems is a plus

If you are passionate about providing exceptional service and love working in a dynamic industry we want to hear from you! Apply now to join our team as an Online Hotel Reservationist.

Employment Type

Full Time

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