MAReceptionist
MAReceptionist
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Job Description
Who We Are
PsychiaTreat is a veteranowned missiondriven company dedicated to providing accessible and compassionate mental health services. We focus on serving veterans first responders and their families by offering comprehensive mental health care covered by insurance. Our team is committed to making highquality personalized care available to those who need it most. We strive to create a welcoming and supportive environment for our patients while ensuring that they receive the care they deserve.
Job Overview
We are seeking a motivated and organized Medical Assistant/Receptionist to join our team at PsychiaTreat. The ideal candidate will play a vital role in supporting our providers and delivering exceptional care to our patients. You will be responsible for coordinating and scheduling appointments facilitating communication between patients and providers and ensuring a seamless experience for all involved. In addition you will engage in phonebased customer service and sales when needed handling patient inquiries promoting our services and following up on warm leads.
Key Responsibilities
Scheduling & Coordination:
- Manage and coordinate appointments between patients and inoffice providers.
- Ensure all patient visits are appropriately scheduled and that the care process runs smoothly.
- Update and maintain accurate patient records.
- Manage and coordinate appointments between patients and inoffice providers.
Patient Communication:
- Answer incoming calls respond to inquiries and address patient concerns in a professional and compassionate manner.
- Follow up on warm leads addressing any questions and converting interest into scheduled appointments.
- Act as a liaison between patients and providers ensuring timely communication.
- Answer incoming calls respond to inquiries and address patient concerns in a professional and compassionate manner.
Sales & Customer Service:
- Confidently promote and sell PsychiaTreat s mental health services over the phone when prompted.
- Assist with general patient onboarding and guide them through the process of starting care.
- Confidently promote and sell PsychiaTreat s mental health services over the phone when prompted.
Administrative Support:
- Handle patient checkins and manage the office environment.
- Assist with any additional office duties such as filing data entry and inventory management.
- Handle patient checkins and manage the office environment.
Why Join Us
- Be a part of a supportive team dedicated to making a difference in the lives of veterans first responders and their families.
- Opportunity for growth and professional development within a missiondriven organization.
- Work in a compassionate patientcentered environment that prioritizes the wellbeing of both staff and patients.
If you are passionate about mental health care and have a strong administrative background we encourage you to apply and join our team at PsychiaTreat.
Requirements
Qualifications
- Proven experience as a Medical Assistant Receptionist or similar role in a healthcare setting.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fastpaced environment.
- Compassionate empathetic and patientfocused.
- Comfortable with phonebased sales and customer service.
- Proficiency in office software (e.g. Microsoft Office Electronic Medical Records).
Preferred Qualifications
- Experience working with veterans first responders or within mental health services is a plus.
- Knowledge of medical terminology and insurance processes.
Benefits
- Competitive Salary
- 401(k) with matching up to 4% of salary
- Comprehensive Health Vision Dental and Life insurance
Qualifications: Proven experience as a ZoHo Developer. Strong understanding of ZoHo ecosystem features and functionality. Experience in developing custom modules and automation. Proficiency in API integration with other platforms. Excellent problem-solving skills and keen attention to detail. Ability to work independently and consistently meet deadlines. Proficiency in Deluge is a huge plus.
Employment Type
Full Time
