drjobs Exciting Contact Centre Learnership Opportunity

Exciting Contact Centre Learnership Opportunity

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1 Vacancy
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Job Location drjobs

Cape Town - South Africa

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

MORE ABOUT THE ROLE

At Boomerang Marketing we are passionate about uplifting young individuals from disadvantaged backgrounds providing a valuable opportunity to gain experience in both Customer Service and Sales (Lead Generation). Whether you come from a challenging financial situation have lacked access to previous work opportunities or are living with a disability that still allows you to work in a call center role this learnership is designed to help you build a solid foundation for your future.

By joining this program youll develop soft skills crucial for customer service and sharpen your negotiation skills for sales. Whether youre new to the call center environment or looking for your first job our toptier trainers will guide you every step of the way ensuring that everyone including applicants with disabilities has the support they need to thrive.

To be considered for this incredible opportunity please register for free on the SA Youth platform by using this link:






Requirements


  • Applicants must be between 18 and 33 years old.

  • Must have a Matric Certificate or NQF4 Equivalent.

  • Applicants from Quintile 1 2 or 3 schools OR recipients of the Child Support Grant (compulsory)


  • Skills:

  • Strong verbal and written communication skills.

  • Customer serviceoriented mindset.

  • Computer literacy is essential.

  • Criminal Clear

  • Must have passed both Mathematics and English in Grade 12

  • Dedicated and willing to learn

  • South African Citizen


Successful candidates will be required to bring a certified copy of their original ID and Grade 12 Certificate as well as proof the Child Support Grant (where required).



Benefits


Skills You ll Gain from This Learnership:
Let us as an internationally recognized company prepare you as a professional in the World of Work while earning your own money!

Core Job Readiness & Workplace Skills: Equips learners with essential skills for thriving in any professional environment.
Customer Service & Contact Center Skills: Develop skills focused on delivering topnotch customer service and mastering the fundamentals of contact center operations.
Communication & Collaboration Skills: Learning the importance of effective communication both verbal and written as well as teamwork.
ProblemSolving & Critical Thinking: Learners will enhance their ability to analyze complex issues think on their feet and apply innovative solutions to challenges fostering a proactive approach to workplace obstacles.
Digital & Technical Skills: Digital proficiency is key in modern workplaces. Learners will acquire digital literacy to manage tasks efficiently in a techdriven world.





Requirements: Minimum 1-2 years of experience in customer service or a related CX role Basic knowledge of the US property market, including terms related to interest rates and buying/selling processes Strong communication skills, both verbal and written Ability to handle initial property-related queries and maintain a professional tone

Employment Type

Full Time

About Company

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