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DoorpersonValet Part-Time

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1 Vacancy
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Job Location drjobs

Ottawa - Canada

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Reporting to the Guest Service Manager Valet responsibilities and essential job functions include but are not limited to the following:

  • Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehicles
  • Greet all guests arriving by vehicle and promote valet parking as only hotel related parking option or clearly directs guest to appropriate public parking service if they prefer
  • To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest stay
  • Greet all guests and coworkers with a smile and an appropriate hospitality greeting
  • Ensure all vehicle keys are clearly identified and stored in a locked location
  • Provide the guest with detailed parking fees and clear explanation of valet benefits
  • Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner
  • Complete thorough walk around of guest vehicles prior to entering garage and highlight any damage on corresponding valet parking ticket
  • When requested or anticipated will provide guests with information and answers to questions about Hotel facilities meeting functions dining facilities local transportation alternatives and tourist attractions
  • Provide the removal of items from stored vehicles if required and other miscellaneous services requested by the guest or supervisor in a timely manner
  • Assists in fire alarms by fulfilling duties as outlined in the hotel fire response manual
  • Assist in ensuring guest and coworker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security
  • Strict adherence to Fairmont Service Standard Expectations as it relates to valet parking
  • In the course of normal duties; observe report or take immediate corrective action on deficiencies malfunctions and untidiness
  • Able to operate all types of vehicles (manual and regular transmission)
  • Other duties as assigned

Qualifications :

  • Available to work weekends evenings and shift work
  • Excellent verbal communication skills
  • Excellent interpersonal skills
  • Team oriented
  • Customer service focused
  • Professional manner and outgoing personality
  • Valid Drivers License with no infractions
  • Good command of the English language


Remote Work :

No


Employment Type :

Parttime

Employment Type

Part-time

Company Industry

About Company

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