Reporting to the Housekeeping Leadership Team responsibilities and essential job functions include but are not limited to the following:
- Offer professional friendly and engaging service to all guests and responding timely to any special requests
- Provide intuitive service engaging with external and internal guests and anticipating their needs
- Assist Room Attendants to ensure guest rooms are prepared efficiently
- Respond timely to guests special requests for miscellaneous items i.e.: cribs cots extra towels etc.
- Clean all assigned areas including: sanitizing dusting pickup and delivery of linen from rooms/carts vacuuming spot cleaning carpets bathroom cleaning window cleaning replenish rooms with supplies maintaining exterior cleanliness etc.
- Collect dirty linen garbage and recyclables from Room Attendants carts and closets
- Maintain inventory in the Housekeeping closets
- Foster positive cross departmental relationships to create a seamless experience
- Follow detailed housekeeping standards as set through our ALL Safe Stay Well Leading Quality Assurance and Accors brand standards
- Follow departmental policies and procedures
- Follow all safety and sanitation policies
- Participate in renovation projects as needed
- Report necessary maintenance items
- Other duties as required
Qualifications :
- Warm and caring personality; previous housekeeping experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Excellent guest service skills
- Highly responsible and reliable
- Ability to work cohesively as part of a team with minimum supervision
- Ability to focus attention on guest needs remaining calm and courteous at all times
- Must have a have a good command of the English language
Remote Work :
No
Employment Type :
Parttime