MAIN RESPONSIBILITIES
Duties
- Prepare and present menu items showing variety and flair within the cost margins specified by the hotel
- Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
- Order necessary foods according to proposed business demands. Consult with the Executive Chef for guidance and authorisation of order.
- Liaise with Restaurant employees regarding the availability of menu items additions to the menu and any relevant changes.
- Works with and coordinate the work of apprentices in the preparation and production of food as required.
- Prepare and ensure availability of mise en place as required.
- Keep all working areas clean and tidy. Ensure all equipment is maintained serviced and cleaned. Report any problems to the Executive Chef.
- Assist and liaise with the chef on duty as required.
Hygiene / Personal safety / Environment
- Ensure that the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations
- Respect the instructions and safety guidelines for the equipment used
- Apply the hotels security regulations (in case of fire etc)
- Respect the hotels commitments to the Environmental Charter (saving energy recycling sorting waste etc)
Customer Relations
- Provide efficient friendly and professional service to all guests.
- Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction.
- Take initiative to ensure that interactions with our customers (internal or external) are positive and productive call the Manager on Duty if difficulties arise.
- Work together with trust so that colleagues and management meet the goals of the department/Hotel.
- Treat customers and colleagues from all cultural groups with respect sensitivity and transparency.
- Take every opportunity to be a salesperson by active selling of special promotions and facilities available within the Hotel.
- Implement the Accor values and Accor customer vision to Offer the Best Service to Our Customers.
Remote Work :
No
Employment Type :
Fulltime