drjobs Remote Manager Leiria Region

Remote Manager Leiria Region

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Job Location drjobs

Leiria - Portugal

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Role Overview: Remote Manager Experience in our industry is not required; here are the skills and motivations to thrive in this position:

  • Enjoy customer relations driven by the desire to help others.
  • Appreciate working as part of a team.
  • Strong written communication skills.
  • Comfort with numerical data and computerized processing.

Key Responsibilities:

  • Manage customer reception and telephone service.
  • Process and follow up on cases following established processes and documentation.
  • Ensure reimbursement of benefits under health insurance and/or insurance contracts.
  • Ensure quality and compliance in processing.
  • Collect contributions and manage budget tracking for corporate clients.

Working Conditions:

Contract Compensation and Benefits:

  • Permanent contract (CDI) under Portuguese law.
  • Gross monthly salary of 923.40 EUR over 14 months evolving (973.40 EUR at 6 months 1023.40 EUR at one year).
  • Endered meal card: 8 EUR per working day
  • Multicare Health Insurance (includes dental optical and hospitalization) with a 5 EUR/month contribution.
  • Performance bonus linked to achieving objectives from the first annual review (between March and June and in two amounts:
    In line with objectives 40 EUR/month for 1 year
    Beyond expectations 80 EUR/month for 1 year)
  • Additional bonuses include seniority and teleworking (0.75 EUR/day telework).
  • Annual individual salary increases.
  • Birthday holiday.

Remote Work:

All candidates must either already reside in Leiria or at a maximum distance of 50km from Leiria.

  • Hybrid teleworking according to our internal teleworking policy.
  • Provision of complete IT equipment (laptop two screens mouse keyboard).
  • Coworking spaces in Leiria for monthly team days and ongoing training (BizWork and Startup Leiria).
  • Remote collaborative tools: Microsoft Teams softphone.

Work Hours and Organization:

  • Monday to Friday 40 hours per week.
  • Flexible hours allow the accumulation of time to take half a day off monthly.
  • Work organization based on local calendar and Portuguese holidays (Carnival Lisbon municipal holidays...).

Overtime:

  • Overtime when needed is compensated with up to 2hour sessions morning noon or afternoon (starting from 7:30 am to 7 pm).

Peak Activity Period (December 15 to January 15):

  • Maximum of 3 days of leave during this period due to high activity.

Integration Day:

  • HR integration day includes contract signing office tour workstation and daily life presentation and remote work kit collection.

Initial and Ongoing Training:

  • A comprehensive training center ensures strong Health and Insurance Management foundations and continuous skill development.

Career Growth:

  • Opportunities for internal mobility within various departments (technical managerial crossfunctional).

Internal Life:

  • Yearround events: Christmas celebrations Review & Perspectives sessions.
  • Virtual coffees and friendly lunches are used to share and discuss company and daily life topics.
  • Awareness campaigns on nutrition sports practice etc.

How to Apply: send your CV today

The recruitment process for all candidates:

  • Video interview with Visio Talent (15 mins).
  • Online personality questionnaire Assess First (1 hour).
  • Inperson interview with Manager and HR (30 mins).
  • Practical exercise to assess skills (20 mins).
  • Response within 24 to 48 hours.

Starting Dates: 04/11/2024 11/11/2024

Remote Work :

No

Employment Type

Full Time

Company Industry

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