CUSTOMER SERVICE AGENT - WORK FROM HOME FULL-TIME ONLY
CUSTOMER SERVICE AGENT - WORK FROM HOME FULL-TIME ONLY
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1 - 30 years
DOP 500 - 1000
Dominican
1 Vacancy
Job Description
CUSTOMER SERVICE AGENT - WORK FROM HOME, FULL-TIME ONLY
Calls Experts is a global contact center solution provider with 15+ years of experience in the North American market. Calls Experts is here to help both - those with experience and to teach those, who want to learn and build their careers. With Calls Experts this is not just a job, this is a real career! We are looking for a Customer Service Agent to process inbound and outbound calls remotely.
Market: US and CA.
Vertical: Insurance.
You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.
Duties and Responsibilities:
- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records
Requirements:
- CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM
Windows 10/11
- Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am - 9pm EST.
- Great command of the English Language
- Ability to handle objections, utilize persuasive skills - easy with small talks
- Ability to thrive in fast pace virtual platform
- Profound work ethics
- Willingness to learn and grow
Compensation and Benefits:
- USD $500 basic monthly salary + up to USD $500 bonus/month
Employment Type
Remote
Key Skills
- Sales and Customer Service
- Appointment Scheduling and Management
- Cold Calling
