Sr Business SME - IT Consulting Account Management
Sr Business SME - IT Consulting Account Management
Posted on :
27-10-2024
Employer Active
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Top 3 Skills:
Fully understand all aspects of IT for enterprise groups
Relationship management
Exceptional written and verbal communication skills
Fully understand all aspects of IT for enterprise groups
Relationship management
Exceptional written and verbal communication skills
We are looking for an IT Consultant to work with state agencies with all technology requirements. This position that will be expected to ensure excellent customer service while building and maintaining strong relationships with assigned State of Maine agencies. This position works across all MaineIT to help ensure agency business needs are met. This position will also ensure agencies are sufficiently informed of IT business practices and will bring appropriate teams together to solve IT challenges. Additionally this position will help facilitate MaineIT projects upgrades and enhancements within the enterprise.
Required Skills
Function as Agency IT Account Representative
Know business/ Agency mission
Create business relationships with key business leaders within Agencies
Understand/monitor the quality effectiveness and sustainability of all IT services provided in support of the agencies mission
Participate and consult in the preparation of Agencies IT budgets
Identify critical business applications along with agency service expectations of those applications (assist with Business Impact Analysis of agencies applications)
Work across MaineIT to ensure business needs are being met
Raise awareness of common IT business solutions
Work collaboratively with other MaineIT resources to identify common business solutions
A thorough understanding of emotional intelligence and empathy. It is important we anticipate and meet the technological needs as well as the emotional needs of our Agency partners.
Ability to handle difficult situations while maintaining positive relationships.
Ability to demonstrate our core values with every customer interaction.
A strong understanding and ability to assist agencies with biennial budget preparation.
Prior experience/understanding of State of Maine billing and procurement processes.
Function as Agency IT Account Representative
Know business/ Agency mission
Create business relationships with key business leaders within Agencies
Understand/monitor the quality effectiveness and sustainability of all IT services provided in support of the agencies mission
Participate and consult in the preparation of Agencies IT budgets
Identify critical business applications along with agency service expectations of those applications (assist with Business Impact Analysis of agencies applications)
Work across MaineIT to ensure business needs are being met
Raise awareness of common IT business solutions
Work collaboratively with other MaineIT resources to identify common business solutions
A thorough understanding of emotional intelligence and empathy. It is important we anticipate and meet the technological needs as well as the emotional needs of our Agency partners.
Ability to handle difficult situations while maintaining positive relationships.
Ability to demonstrate our core values with every customer interaction.
A strong understanding and ability to assist agencies with biennial budget preparation.
Prior experience/understanding of State of Maine billing and procurement processes.
Minimum Qualifications:
A 4year college degree and/or equivalent years of direct leadership experience in technology/business with evidence of teambuilding.
Knowledge of current IT tools and best practices as well as emerging information technology including client computing networking telecommunications platforms operating systems integration and information security.
Strong communication skills will be required with the ability to communicate complex technology terms into business understanding. Highly effective verbal and written communication skills are a must.
Knowledge of governance policies and processes of State budgeting.
An understanding of information technology systems and equipment to facilitate and assist with State agency information technology requests while providing excellent customer service.
A 4year college degree and/or equivalent years of direct leadership experience in technology/business with evidence of teambuilding.
Knowledge of current IT tools and best practices as well as emerging information technology including client computing networking telecommunications platforms operating systems integration and information security.
Strong communication skills will be required with the ability to communicate complex technology terms into business understanding. Highly effective verbal and written communication skills are a must.
Knowledge of governance policies and processes of State budgeting.
An understanding of information technology systems and equipment to facilitate and assist with State agency information technology requests while providing excellent customer service.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
