Account Representative
Account Representative
Posted on :
28-10-2024
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Job Description
Position
Account Representative
Summary
Maintain & Control Current Business Seek New Business Opportunities Provide Customer Service Inventory Management Order Management Delivery Monitoring A/R collection support. Quality issue support
Essential Duties
• Provide customer service sales correspondence site visits meeting minutes.
• Provide effective telephone & written communication with internal customers external customers suppliers brokers freight forwarders.
• Generate quotations perform calculations & markups negotiate pricing with customer and/or supplier verify price on customer PO resolve pricing issues with customers & suppliers.
• Review and verify customer PO and/or forecast and generate purchase orders based upon customer PO or forecast.
• Responsible to ensure proper inventory level based on target safety stock & lead times is maintained; Monitor incoming & outgoing shipments monitor container status ensure delivery control to customer.
• Issue RMA numbers resolve rejected & damaged parts with customer supplier and/or operation. Process insurance claims as needed.
• Calculate and prepare budget for parts sales & gross profit.
• Analyze monthly sales & gross profit numbers and provide reasons for variance.
• Analyze customer AR Aging & support collection of AR.
• Analyze monitor & resolve Inventory Aging.
• Provide explanations for management report.
• Provide information for compliance related issues. Resolve issues with US Customs coordinate for classification of HTS codes and as needed
• Monitoring available credit research customer’s financial status periodically and request to adjust credit limit
• Seek for new business opportunities
• Support other sales & administrative staff
• Assist with other projects/duties/reporting as needed
Working Hours Working style
8:00am 4:45pm (45min lunch)
Woking Location
Princeton IN
Salary/Benefit
5360K Annually
Insurance 401K PTO etc
Qualifications
Bachelor’s Degree and at least 1 year experience
COMPUTER SKILLS
Proficient level of understanding and use of business software required in the performance of position responsibilities to include but not limited to: Microsoft Office (Excel Word Power Point Outlook) and/or the ability to use this understanding to master specific software with training
LANGUAGE SKILLS
Ability to read write legibly and comprehend simple instructions short correspondence and memos. Ability to effectively present information in oneonone and small group situations to customers clients and other employees of the organization. Excellent written and verbal communication skills necessary to convey information instructions ideas and/or recommendations.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts interest proportions percentage area circumference and volume. Have a strong grasp of basic accounting principles and their application to everyday business Knowledgeable in annual budgeting processes and systems
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to apply judgement in business situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the individual is regularly required to stand walk and sit. The employee frequently is required to use hands to finger handle or feel objects tools or controls and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision anilities required by this job including close vision distance vision color vision peripheral vision and depth perception.
WORK ENVIRONMENT
The majority of the time fulfilling the essential functions of this position will be performed in a typical office environment with little exposure to adverse conditions such as high noise levels extreme heat/cold exposure to heath/safety risk etc. Outside travel (domestic and international) and some time spent in an industrial setting will be required.
Account Representative
Summary
Maintain & Control Current Business Seek New Business Opportunities Provide Customer Service Inventory Management Order Management Delivery Monitoring A/R collection support. Quality issue support
Essential Duties
• Provide customer service sales correspondence site visits meeting minutes.
• Provide effective telephone & written communication with internal customers external customers suppliers brokers freight forwarders.
• Generate quotations perform calculations & markups negotiate pricing with customer and/or supplier verify price on customer PO resolve pricing issues with customers & suppliers.
• Review and verify customer PO and/or forecast and generate purchase orders based upon customer PO or forecast.
• Responsible to ensure proper inventory level based on target safety stock & lead times is maintained; Monitor incoming & outgoing shipments monitor container status ensure delivery control to customer.
• Issue RMA numbers resolve rejected & damaged parts with customer supplier and/or operation. Process insurance claims as needed.
• Calculate and prepare budget for parts sales & gross profit.
• Analyze monthly sales & gross profit numbers and provide reasons for variance.
• Analyze customer AR Aging & support collection of AR.
• Analyze monitor & resolve Inventory Aging.
• Provide explanations for management report.
• Provide information for compliance related issues. Resolve issues with US Customs coordinate for classification of HTS codes and as needed
• Monitoring available credit research customer’s financial status periodically and request to adjust credit limit
• Seek for new business opportunities
• Support other sales & administrative staff
• Assist with other projects/duties/reporting as needed
Working Hours Working style
8:00am 4:45pm (45min lunch)
Woking Location
Princeton IN
Salary/Benefit
5360K Annually
Insurance 401K PTO etc
Qualifications
Bachelor’s Degree and at least 1 year experience
COMPUTER SKILLS
Proficient level of understanding and use of business software required in the performance of position responsibilities to include but not limited to: Microsoft Office (Excel Word Power Point Outlook) and/or the ability to use this understanding to master specific software with training
LANGUAGE SKILLS
Ability to read write legibly and comprehend simple instructions short correspondence and memos. Ability to effectively present information in oneonone and small group situations to customers clients and other employees of the organization. Excellent written and verbal communication skills necessary to convey information instructions ideas and/or recommendations.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts interest proportions percentage area circumference and volume. Have a strong grasp of basic accounting principles and their application to everyday business Knowledgeable in annual budgeting processes and systems
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to apply judgement in business situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the individual is regularly required to stand walk and sit. The employee frequently is required to use hands to finger handle or feel objects tools or controls and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision anilities required by this job including close vision distance vision color vision peripheral vision and depth perception.
WORK ENVIRONMENT
The majority of the time fulfilling the essential functions of this position will be performed in a typical office environment with little exposure to adverse conditions such as high noise levels extreme heat/cold exposure to heath/safety risk etc. Outside travel (domestic and international) and some time spent in an industrial setting will be required.
Employment Type
Full Time
Key Skills
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