Public Area Attendant

Roles and responsibilities

• Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash.
• Clean glass (e.g., windows, mirrors) in public and employee areas by removing dust, spots, and smears.
• Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment (e.g., mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, stain remover).
• Dust surfaces in assigned area, including furniture, fixtures, woodwork, pictures, public or house phones, fire extinguisher boxes, exit signs, and air vents.
• Empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling or disposal.
• Inspect condition of furniture for tears, rips, and stains and report damages to manager/supervisor.
• Clean and maintain lights by wiping lamps, light fixtures, and light switches, checking that they are in proper working condition, and reporting burnt-out bulbs.
• Post caution signs (e.g., wet floor signs) to limit traffic when necessary.
• Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or housekeeping office directly for urgent repairs.
• Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.
• Respond promptly to requests from guests, Front Desk, or At Your Service requests.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.

Skills

• Knowledge in different cleaning machine (vacuum etc).
• Verbal and Non-Verbal communication skills

Desired candidate profile

. Experience:

• Previous experience in a similar role within hospitality or housekeeping.
• Familiarity with cleaning procedures and safety protocols.

2. Skills:

• Strong attention to detail.
• Ability to prioritize tasks and manage time effectively.
• Basic knowledge of cleaning products and equipment.

3. Personal Attributes:

• Positive attitude and a customer-oriented mindset.
• Good communication skills to interact with guests and team members.
• Ability to work independently and as part of a team.

4. Physical Requirements:

• Ability to lift and move heavy objects as needed.
• Capacity to stand, walk, and perform physical tasks for extended periods.

5. Availability:

• Flexibility to work various shifts, including weekends and holidays.

6. Certification (optional):

• Relevant certifications in cleaning or hospitality can be a plus.