Job Title: Receptionist
Location: Worcester MA 01606
Duration: 1 months (Possible ext)
Job Duties:
- Copy & filing of ISP and POCs.
- Responsible for organizing and maintaining physical and digital copies of critical documents including Individual Support Plans (ISP) and Plans of Care (POCs) ensuring they are accurately filed and easily accessible.
- Create duplicate and distribute copies of these documents as needed for internal use or for sharing with clients caregivers or other departments.
- Keep meticulous records of all documents to comply with confidentiality and data protection policies.
- Checking voicemail and forwarding calls.
- Regularly check the companys voicemail system retrieving and responding to messages in a timely manner.
- Forward incoming calls to the appropriate departments or personnel ensuring that all inquiries are directed correctly and promptly.
- Manage the switchboard or multiline phone system providing professional and courteous assistance to all callers.
- Excel knowledge to track different documentation.
- Utilize Excel spreadsheets to organize track and manage various forms of documentation ensuring accurate recordkeeping and easy access to information.
- Create and update spreadsheets for tracking ISP POC and other relevant documentation maintaining data accuracy and completeness.
- Perform basic Excel functions such as data entry sorting filtering and creating formulas to ensure efficient management of records.