The trainer will provide an indepth exploration of business etiquette and protocol essential for creating a respectful professional and effective work environment. It covers key principles of etiquette across various business and social contexts ensuring participants develop the skills needed to build strong positive relationships in professional settings.
The ideal candidate will be a confident public speaker and a devoted educator who is uptodate on the latest tools and resources needed to improve participants knowledge skills and performance.
Course Content and Outline
Section 1: Fundamentals of Business Etiquette
Importance and principles of business etiquette
Building a professional image
Section 2: Communication Etiquette
Effective communication in meetings emails and phone calls
Handling media and public relations
Section 3: The Role of the Host
Hosting business events and meetings
Managing guests and handling difficult situations
Section 4: International Protocol and CrossCultural Etiquette
Understanding international business customs
Navigating multicultural interactions
Section 5: Event Management and Social Etiquette
Organising and executing successful business events
Social etiquette for networking and formal dinners
Requirements
- Certified trainer or gifted public speaker
- Conducted at least 10 training courses
- Proficient computer skills Microsoft Office Suite (Word PowerPoint and Excel) and Google Workspace
- Experience with technologies and best practices for instructional manuals and teaching platforms
- Good interpersonal skills and communication with all levels and ages
- Able to multitask prioritise and manage time efficiently
Certified trainer or gifted public speaker Conducted at least 10 training courses Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, and Excel), and Google Workspace Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels and ages Able to multitask, prioritise, and manage time efficiently