drjobs Clinical - Care Navigator

Clinical - Care Navigator

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Job Location drjobs

Alexander City - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Title: Clinical Care Navigator

Location: Remote TX

Duration: 6 months

Shift:Hours of operation is 86:30 CST pm.

Pay rate: $17.0023.00/hr.

Responsibilities:

  • These positions work in a Call Center setting where the contractors are on a phone queue
  • Inbound call center assist and educate Medicaid members on benefits and Services such as PCP Changes ID Cards and Coordinate transportation and other services.
Skills:
  • Call Center Medical Background Working with the Aging Blind and Disabled Population
  • Great customer service
  • At least 4 years of combined work experience
Describe the performance expectations/metrics for this individual and their team:
  • Adherence 90% or above
  • Quality 94% or above

Employment Type

Full Time

Company Industry

About Company

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