Logistics Coordinator
Logistics Coordinator
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Job Description
Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value. We help our people and clients succeed by leveraging our expertise deep industry and market knowledge proprietary assessment tools and techniques and project delivery methodologies. Through relationships with thousands of specialized professionals we bring an unparalleled ability to match talent with opportunities by assessing recruiting developing and engaging the best and brightest people for our clients. We combine broad geographic presence worldclass solutions and a tailored consultative approach to help our people and clients achieve higher performance and outstanding results.
Position: Logistics Coordinator
Location: Duluth GA 30096
Note: Korean / English Bilingual is required.
Job Function/Description:
- Follow SOP and Work Instructions update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
- Booking Tracking Tracking of Cargo (FCL/LCL/FTL/LTL/AIR/PARCEL)
- Customer Service includes all happenings from booking to cargo delivery in a timely manner.
- Daily liaison with customer carriers internal staff
- Maintaining essential account documentation with uptodate information and ensuring that it is filed and stored to be readily accessible to the team when/if needed.
- Increase customer satisfaction and business share through regular contact (i.e. phone heavy email communication)
- Monitor account issues and communicate/liaison with management to implement/drive solutions.
- Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer.
- Recommend when needed changes in current processes.
- Reporting as needed (Service failure report claim/damage report column P&L others as needed)
- Accuracy of data entry into Cello and other systems as needed.
- Monitor trends and report changes to Management for action.
Qualifications:
- 5 years in logistics experience in operations or Ocean/Drayage/Freight experience preferred.
- Bachelors Degree required.
- Korean / English Bilingual Preferred
- Proficient in Microsoft Office application Excel/Power point/Word/Outlook
- Excellent written and oral skills
- Able to engage and work directly with customers.
- Solutions minded.
- Highly Self Motivated and minimal supervision needed.
- Organized and detail oriented.
- Handle high pressure and fastpaced operations as needed.
- Strong work ethic.
- Open to learning other modes of transportation as needed.
- Experience with NAFTA/USMCA cross border transportation preferred.
- Relevant Logistics Industry Knowledge
- Familiar with Logistics systems (WMS/TMS/WMS)
Cohesive Technologies is an equal access/equal opportunity employer and does not discriminate on the basis of age color disability marital status national origin race religion sex sexual orientation veteran status or any other classification prescribed by applicable law.
Employment Type
Full Time
