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You will be updated with latest job alerts via emailAls Customer Success Manager bei Xentral bist Du nicht nur ein technischer Experte sondern ein echter Partner fr unsere Kunden. Xentral denkt ERP neu und als aufstrebende Marke konnten wir bereits ber 1.500 Kunden begeistern. Um diese Erfolgsgeschichte fortzuschreiben wollen wir nicht nur neue Kunden gewinnen sondern auch unsere Bestandskunden bestmglich betreuen. Wenn Du Teil eines wachsenden Softwareunternehmens werden und Deine eigene Abteilung auf und ausbauen mchtest haben wir vielleicht etwas fr Dich.
Du untersttzt unsere (greren) Kunden operativ und hilfst dem Team deren Anforderungen zu verstehen zu strukturieren und die Umsetzungen voranzutreiben
Du nutzt Deine ERP Erfahrung und dein tiefes Kundenverstndnis um grundlegende Customer Success Prozesse zu entwickeln und sie fortlaufend zu optimieren
Du begleitest den Kundenlebenszyklus einschlielich Onboarding Adoption Erfolg Erneuerung und Abwanderung
We offer
Flexible Work Environment: Enjoy remote work options across Europe or from our officehubs in Augsburg Amsterdam Berlin Munich and Lohne (Oldenburg) along with flexible working hours.
Competitive Compensation & Comprehensive Benefits: Attractive salary packages and a generous leave policy that includes 28 annual leave days special leave days and nursing care days. Our comprehensive benefits package also provides a monthly voucher to choose from a variety of providers including Urban Sports Club grocery stores entertainment and lifestyle options. Additionally we equip all employees with stateoftheart home office equipment and offer a 50% subsidy on private pension plans for permanent employees in Germany.
Professional Growth & Development: Benefit from a significant budget dedicated to learning and personal development supporting your career growth and continuous learning.
Inclusive & Engaging Culture: Participate in virtual and inperson company events and in our yearly culture connect days fostering a collaborative and vibrant company culture with minimal hierarchies and respectful communication.
Diverse & International Team: Work alongside a multicultural and international team across 17 different work locations within Europe and 32 nationalities embracing diversity and a global perspective.
You have what it takes Then apply now with your CV or LinkedIn profile.
We look forward to your application!
About us
We are an established tech startup with major tech investors Sequoia Capital and Visionaries Club on our side. We are aiming at defining a new SaaS category and empower entrepreneurs and ecommerce vendors to automate their resource planning and focus on the things that matters most to them: their business.
We grow all over Europe join us fully remote or in one of our hubs in Augsburg Amsterdam Berlin Munich and Lohne (Oldenburg). You decide!
Full Time