Trainer

Roles and responsibilities

The role of the Training Coordinator is essential to enhancing the training mission within the Food and Beverage (F&B) sector. By leveraging evolving skill sets and quality development initiatives, the Coordinator ensures that all team members align with F&B values, policies, and procedures.

Key Responsibilities

The primary duty involves conducting a comprehensive training needs analysis in collaboration with the Training Manager. This assessment is crucial for identifying gaps and tailoring training programs accordingly. The Coordinator will develop a structured monthly and weekly training plan, actively scheduling team members for F&B training sessions. Ensuring accessibility to a comprehensive and up-to-date F&B manual, along with clearly defined policies and procedures, is vital. Each team member will receive a personal copy of these documents to foster a deeper understanding of expectations.

A key aspect of onboarding is the F&B orientation for new team members, which must be completed alongside their training checklist within the first week of employment. The Coordinator will meticulously document training attendance for each team member to track progress and engagement effectively. Training sessions will emphasize F&B standards and operational policies to instill a culture of excellence and compliance.

To promote productivity and morale, the Coordinator will actively engage with the team, maintaining discipline in accordance with F&B guidelines and local regulations. Researching and designing new training programs will also be part of the role, ensuring that the team stays updated with industry best practices.

Desired candidate profile

A strong emphasis on health and safety is paramount. The Coordinator will ensure that personal protective equipment is utilized where necessary and that all team members understand safe work practices and procedures. A health and safety program will be established and regularly updated, with all team members trained on identifying hazards.

Regular workplace inspections will be conducted to ensure compliance, and any unsafe acts or conditions will be promptly addressed. The Coordinator will also report work-related injuries and illnesses to relevant authorities, conduct thorough investigations of incidents, and enforce compliance with health and safety policies.

By taking proactive steps to counsel employees and enforce disciplinary actions for non-compliance, the Coordinator will maintain a safe working environment. Ongoing communication with the Area Manager and Sales Operation Manager will ensure that any hazardous conditions are reported, and recommendations for improving safety practices will be continuously made.

In summary, this position is pivotal in fostering a well-trained, compliant, and safe working environment within the F&B sector.