drjobs IT Help Desk HoustonTX

IT Help Desk HoustonTX

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Job Location drjobs

Alexander City - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Location Houston Texas US
The position is 6 month only !

Responsibilities

  • Assist with new hires and acquisitions.
  • Follow all escalation procedures according to the service level agreement
  • Use a remote control tool to assist end users when needed
  • Provide an accurate record of each call in the incident management tracking tool
  • Anticipate customer needs and proactively identify solutions
  • Plan prioritize organize and complete work to meet established objectives

Must have

  • ITIL
  • Service Desk ITSM
  • Hardware Deploy and Maintenance
  • Troubleshoot
  • Driving license and own vehicle
  • Must be 35 years in IT
  • Must have own transportation and be willing to travel to multiple clinics in the area when needed.
  • It will be onsite and remote with 2550 percent travel in the RGV market to provide support for daily desktop technical support and clinic acquisitions.

Employment Type

Full Time

Company Industry

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