Customer Support Representative German
Customer Support Representative German
Posted on :
24-10-2024
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1 Vacancy
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Job Description
David Kennedy Recruitment is working with a leading Online Casino Gaming Companywho is seeking to onboard a Customer Support Representative with Germanfor their Malta office.
Position:Customer Support Representative with German
Location: HybridQormi Malta (office) AND remote fromanywhere inMalta
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Respond to customer inquiries via email on all topics related to the online marketplace by maintaining a positive empathetic and professional attitude towards the customers
- Follow communication procedures and policies
- Evaluate and make decisions in accordance with defined policies and guidelines.
REQUIREMENTS:
- Native / fluent in German both verbal and written. Good command in English
- Flexible and able to make quick decisions in a dynamic environment
- Conscientious and reliable
- Attention to detail
- Empathic with genuine desire to help
- Ideally interested in marketplaces shared economy and new technologies
- Previous experience in content moderation customer care and/or online business will be considered as an advantage.
BENEFITS:
- Competitive salary and benefit package
- Extra days of vacation on top of common allowance
- Free fruit tea and coffee if you prefer working in the office
- Ability to work from home when working late shifts and weekends
- Free day transport to the office from certain areas within Malta
- Team performance bonus and working from home allowance
- Corporate discounts for gym memberships shops and taxis
- Private Health Insurance eye care tests health and wellbeing professional support
- Comprehensive training and constant feedback
- Relocation support for international applicants.
Employment Type
Full Time
Key Skills
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