Role: Client Engagement Manager
Location Required: Boston MA (Onsite)
Type: Fulltime
Specific skill set:
- Must have client facing experience experience building client relationship by interacting with the directors/Sr. directors/VP.
- Experience in growing the business in the existing account.
- Must have healthcare payor domain knowledge/experience.
- Must have very good presentation skills
- Must have very good communication skills.
- Delivery experience is required.
Who are we looking for
Looking for leader having customer facing experience with strong knowledge Healthcare Domain
Technical Skills:
Up to date on latest technology trends on digital including Cloud DevSecOps Serverless (Nextgen) application development Process Automation AI/ML Data and DataOps AI/ML Information Security and IT Operations
Job Functions:
Core Responsibilities:
- 20 years of IT Delivery experience and understanding of Life Sciences and Healthcare domain industries with core focus on Payer/Provider industry and their operating models
- Focus on Delivery of Business value and achieving high customer satisfaction
- Demonstrate delivery excellence and transformation initiatives
- Ability to manage Delivery with distributed teams and Multiple clients
- Very strong communication and active listener
- Up to date on latest technology trends on digital including Cloud DevSecOps Serverless (Nextgen) application development Process Automation AI/ML Data and DataOps AI/ML Information Security and IT Operations
- Ability to manage multiple teams in various geographies and lead account growth
- Experience in forecasting Revenue and COR
- Experience in participating in pursuits and bring in new ideas to win large initiatives end to end.
Strong Communications Skills:
- Assists in the facilitation of team and client meetings.
- Delivers informative wellorganized presentations.
- Ability to communicate message to customer representatives listen and manage their concerns
- Ability to read context and people
- Must have very strong verbal communication skills.
- Must have strong written skills esp. in MS Word and PowerPoint.
- Should be able to prepare his / her PowerPoint presentations for customer and internal presentations