What youll do
As Night Manager youll be the goto person running the show while everyone else sleeps. Heres what your night will look like:
- Take charge of all hotel operations during the night shift.
- Handle guest checkins checkouts and lastminute requests with ease.
- Run the night audit and ensure all financial records balance for the new day.
- Coordinate with housekeeping maintenance and security to keep things running smoothly.
- Respond to guest complaints or incidents and follow up with solutions.
- Ensure safety and security of the hotel and guests throughout the night.
- Hand over all important information to the morning team keeping everyone in the loop.
- Keep an eye on inventory and ensure everythings ready for the next day.
Qualifications :
What were looking for
- Previous experience managing night shifts in hotels or similar environments.
- You can lead a team and keep cool under pressure.
- You know hotel management systems (e.g. Opera or other PMS).
- You are flexible with working nights weekends and holidays.
- You are super detailoriented and has topnotch organizational skills.
- You love working with people and delivering amazing guest experiences.
- You have a calm and friendly demeanor even when things get hectic.
- Youre looking for a place where you can be you; no clones in suits here.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get stuff done.
- Youre up for doing things differently and trying (almost) everything once if we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
Remote Work :
No
Employment Type :
Fulltime