A smile and helping hand is what our Owners and Guests will experience as you help to start their day on the slopes. As a Ski Valet with Fairmont Heritage Place Franz Klammer Lodge your knowledge of the Lodge ski equipment surrounding slopes and the professionalism you display will create a sense of welcome like no other.
What is in it for you:
- Grow your career while achieving optimal work life balance in Telluride Colorado
- Employee benefits include; Medical Dental Life Shortterm Disability and 401k. Wellness programs offered and include a season ski pass.
- Join an engaging culture an excellent team and a property with a long history of success
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
What you will be doing:
- Consistently offer professional engaging and friendly service.
- Lead and supervise the Ski Valet team while ensuring all service standards are followed.
- Handle Owner/Guest concerns and react quickly logging and notifying proper departments.
- Attend regularly scheduled departmental meetings.
- Assign tasks according to daily workflow.
- Balance operational administrative and Colleague needs.
- Responsible for cleanliness and order of all Guests and Owners ski and snowboard equipment.
- Ensure that ski storage room is constantly organized and kept up to date with Guests and Owners equipment neatly organized by name and unit number.
- Responsible for all equipment preparedness prior to the start of the ski day
Qualifications :
Your experience and skills include:
- Previous guest service experience an asset.
- Excellent communication skills and a professional presentation.
- Strong interpersonal and problem solving abilities.
- Passion for snow sports and winter activities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on Owner and Guest needs remaining calm and courteous at all times.
- Ability to work weekend holiday and powder day shifts.
- Physical Requirements: frequent carrying and lifting of up to 50 lbs occasionally up to 100 lbs constant standing and walking frequent kneeing pushing pulling and lifting.
- Mental Requirements: Able to focus for a 10 hour shift able to get along with others able to be coached.
Your team and working environment:
- Independent team environment able to be productive without constant supervision.
- Passionate team who are eager to share their love of winter sports.
Remote Work :
No
Employment Type :
Fulltime