In Room Dining Supervisor
In Room Dining Supervisor
Posted on :
25-10-2024
Employer Active
1 Vacancy
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Job Description
Assist the InRoom Dining & Cafe Manager with supervising and providing direction to the InRoom Dining and Cafe teams. Ensure teams provide professional engaging and friendly guest service in the cafe and while delivering food and beverage orders and/or amenities to guest rooms.
Duties and Responsibilities
- Have complete knowledge of InRoom Dining and Cafe menus and ensure staff is aware of all menu specials shortages or item specifics on a per shift basis
- Supervise InRoom Dining and Cafe teams and complete operational duties during Managers absence
- Plan and assign team duties on weekly / monthly basis to achieve maximum labour/dollar efficiency
- Communicate with kitchen staff to advise them of guests needs and requests
- Proactively address guest comments or concerns
- Assist with or perform tasks of an InRoom Dining Server and Cafe Attendant when needed to meet service standards
- Ensure the InRoom Dining area and Cafe are clean and organized by establishing cleaning schedules within the opening and closing duties
- Prepare daily reports and team passon for incoming team members
- Work with the Manager to oversee department inventory
- Provide regular training feedback and support to team members and complete performance reviews
- Provide discipline when necessary and complete required documentation
- Report all equipment problems and maintenance issues
- Ensure adherence to all department and company policies and Health & Safety rules set by the Rimrock Resort Hotel
Qualifications :
- Completion of Grade 12 or equivalent
- Postsecondary education in Hospitality/Tourism is an asset
- Alberta ProServe Certification
- 12 years of supervisory experience
- Competent in Microsoft Office
- Strong communication and interpersonal skills
- Demonstrates a positive motivating teamoriented attitude
- Able to maintain calm in a sometimes stressful and demanding environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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