Front desk agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Manage online phone and inperson room reservations
- Welcome guests check them in distribute room keys and explain the hotels amenities
- Take payment from customers
- Respond to guests issues and complaints in a friendly timely manner
- Explain local amenities and attractions to guests
- Work with other Heartists to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Assist cGuest with the planning of special events such as weddings and business conferences
- Arrange specialized services for VIP customers
Qualifications :
- Bachelor degree
- At least two years of customer service experience
- One year of front desk experience in the hospitality industry
- Excellent verbal communication skills additional language is a plus
- Availability to work shifts including evenings weekends and holidays
- Familiarity with resort checkin software
- Ability to solve client issues in a friendly and timely fashion
- Friendly and welcoming
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
