To look after the day to day operation of the restaurant by ensuring it runs smoothly.
Implements guidelines policies and procedures for those operating outlets.
Manage and implement Pullman Brand Essentials as per concept of outlet
Achieve and exceed guest dining experience expectations measured by social media feedback & RPS score.
Coordinates and supervises the preparation presentation and service of food products to ensure the highest quality at all times
Ensure all food served are being closely monitor and governed by food safety measures and meet with the highest food hygiene standards
Conduct training about service knowledge and product knowledge to achieve professional team members service skills.
Ensure every hotel information & activities is shared with other colleagues with consistent follow up.
Make sure that the monthly quarterly & yearly stock take & inventory of the below concerns are correct and recorded.
To ensure that food & beverages comply with hygiene standards HACCP and daily spot check of Hygiene is implemented and recorded.
Supervises and checks the restaurant buffet setup menu presentation and creates special promotional events in order to increase revenue and enhance the guest experience.
Collaboratively supervises the functioning of the outlet concerning employees performance guests experience and brand standard audits.
Attends all other meetings as required by the administrative calendar from time to time.
Implements a daily weekly and monthly checklist for the entire restaurants and ensures proper followup to attain maximum quality and efficiency.
Supervises and coordinates monitoring of daily menus beverage list and wine lists by ensuring it is always in good condition.
Must be an example of the Pullman Values brand standards and a champion of grooming and appearance guidelines.
Qualifications :
Minimum of 3 years Supervisory role & 2 years Asst manager role in food and beverage management experience in a resort/ city hotels preferably in the luxury setting
A strong understanding of operational controls budgeting sales and marketing
Strong oral and written communication skills
Fast learner and subsequently ability to train and develop team members
Ability to work effectively in a team environment and take initiative
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