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1 Vacancy
We are seeking a detail-oriented Video Conference Operator to join our IT team in Taif, Saudi Arabia. This role is crucial in ensuring seamless virtual communication across various meetings and events by managing and troubleshooting videoconferencing equipment. The ideal candidate will hold a bachelor’s degree or diploma in a technical discipline and possess a strong understanding of audio-visual technology.
Key Responsibilities:
As a Video Conference Operator, your primary responsibility will be to manage and operate videoconferencing screens and related technology. This includes ensuring high-quality visual and audio experiences during meetings and events. You will prepare equipment and settings prior to meetings, which involves testing audio-visual equipment and making necessary adjustments to optimize performance.
In addition to preparation, you will troubleshoot any technical issues that arise in real-time. This includes addressing problems related to operating systems, browsers, computers, printers, and videoconferencing software. Your ability to quickly identify and resolve these issues is essential to minimizing disruptions and maintaining the flow of meetings.
Collaboration is key in this role. You will work closely with team members to understand the technical requirements of various meetings, providing necessary support to ensure that all technological aspects are functioning smoothly. Maintaining an inventory of videoconferencing equipment is also part of your responsibilities. You will ensure that all equipment is in good working order and properly maintained, which is vital for effective communication.
Training and assistance will be an integral part of your duties. You will provide guidance to both staff and clients on the effective use of videoconferencing technology, ensuring that everyone feels comfortable and confident in utilizing the tools available to them. Additionally, documentation will be a key aspect of your role. You will be responsible for documenting meeting setups, configurations, and troubleshooting steps for future reference, which will help streamline processes and improve efficiency.
Qualifications:
To be considered for this position, candidates must possess a bachelor’s degree or diploma in a technical discipline, such as Computer Science, Information Technology, or a related field. A minimum of one year of experience in a similar role is required, demonstrating proficiency in handling videoconferencing technology and equipment.
Candidates should have strong technical skills, particularly in operating systems, browsers, and videoconferencing software. An ability to work well under pressure and manage multiple tasks simultaneously is essential. Excellent communication skills are also necessary, as you will interact with a diverse range of individuals, from team members to clients.
If you are a proactive problem-solver with a passion for technology and effective communication, we invite you to apply for this exciting opportunity to enhance our team’s virtual communication capabilities in Taif.
Full-time