Associate Sr Associate -CSR Services Mumbai
Associate Sr Associate -CSR Services Mumbai
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Job Description
Role: Associate CSR Services
Key skills: CSR consulting social impact consulting problem solving client engagement data analysis and reporting
Location: Mumbai. Remote working with periodic travel.
About Give Grants
Give Grants enables large Indian corporations and foundations to deliver maximum social impact. Using a combination of consulting services operations support and technology platforms we work with 100 companies and grantmakers to make their giving journey convenient compliant and the most impactful it can be. We are a part of Give India s largest philanthropic platform.Find out more about us at give.do/givegrants
About the role
The CSR Services team is the primary owner of all client relationships (companies / corporate foundations / philanthropic foundations) and is responsible for overall client delight. Our service offerings include strategy and program design partner identification KPI mapping onground monitoring and evaluation and overall impact portfolio management. We also support clients in effectively using our CSR management tech platform.
As an Associate in this team you will be working with the clients and will be required to understand the daytoday operational tasks pertaining to the overall deliverables for the various stakeholders. This role will also require a good understanding and appreciation of the CSR/ impact ecosystem and applicable standards/ laws. At Give Grants we believe in deriving client value through data driven insights and the CSR Services team members also require developing a fair understanding of our tech products.
Responsibilities
1) Program identification and delivery
- Understand clients CSR vision and codevelop action roadmap aligned to their CSR goals
- Maintain close coordination with the clients for timely delivery of services as per the agreed scope of work
- Deliver high quality reports / updates / insights to clients by regularly engaging with NGO partners and internal teams at Give Grants
- Keep up with the updates in the CSR ecosystem and social development space to ably guide the clients
2) Strategic Consulting
- Help clients to design/restructure programs in line with their intent and that delivers real measurable sustainable impact
- Undertake secondary research of the CSR/ impact landscape / peer research to provide insights and trends to the clients
- Analyse data from multiple sources and derive actionable insights for all stakeholders of the CSR programs. Share databacked insights with the clients regarding their programs.
- Over time develop depth of knowledge and expertise within specific subverticals of the development landscape
3) Internal Stakeholder Management
- Timely raising of internal requests to ensure that the overall project plan and objectives are met.
- Develop understanding of our tech products to provide appropriate guidance to client teams
- Actively contribute to presales efforts by supporting the development of high quality collateral and proposals.
- Contribute to ongoing development of thought leadership content through creation of reports articles podcasts etc.
Required Skills and Expertise
We at Give believe in learning through doing. We are looking for selfstarters who are willing to learn fast and work towards building an excellent customer centric experience while providing them with quality support and guidance.
- Graduate / post graduate from top tier institutes with strong academic background. An academic background in sociology / social work / economics / development studies / other allied streams will be a positive but is not essential.
- 2 4 years of experience preferably with exposure to CSR / development space or equivalent consulting experience.
- Domain knowledge of CSR rules and understanding of CSR ecosystem in India along with areas of national priority such as skilling women empowerment MCH climate change
- Strong analytical skills excellent communication storytelling and presentation skills backed by strong verbal and written communication along with keen attention to detail
- Technical Skills: Strong Microsoft PowerPoint Excel Word. Strong data analysis capabilities including high proficiency in excel google sheets and powerpoint google slides
- Soft Skills: Client communication project management relationship building stakeholder management and client influencing
- Proven ability to work independently and collaboratively in a dynamic environment with a strong commitment to ethical practices social justice and advancing positive social outcomes.
- A bias toward action ability to manage multiple projects and priorities to deliver on tight deadlines
Employment Type
Full Time
Company Industry
Civic and Social Organizations / Non-profit Organizations / Community Services
