We are seeking an enthusiastic People & Learning Coordinator to assist with administering industryleading onboarding and training programs.
POSITION RESPONSIBILITIES:
As a People & Learning Coordinator you will be supporting the People & Learning initiatives and programs contributing to the delivery of effective learning experiences by ensuring successful production and execution of training events. This role provides a unique opportunity to shape the experiences of different audiences through meaningful and impactful learning initiatives. Your responsibilities will include:
Facilitation SetUp & Support
Assisting with the organization and production of virtual and inperson learning sessions including managing communication monitoring participation and providing logistical support.
Coordinating remote assistance for various learning and development programs ensuring smooth execution by managing communications system requests event logistics and content updates.
Learning & Development Administration
- Auditing and reviewing learning sessions to ensure all prerequisites are met and attendance is properly tracked in Client Learning Management System (LMS)
- Managing schedules class adjustments and maintaining accurate records for learning and development programs in the LMS
- Analyzing feedback and summarizing course satisfaction surveys to help enhance the effectiveness of learning initiatives.
Communications & Coordination - Managing email communications related to learning programs including participant notifications prework assignments and followup correspondence.
- Working with teams to streamline communication processes and enhance the efficiency of programrelated correspondence.
Assessment & Reporting
- Supporting the creation analysis and reporting of knowledge assessments and program evaluations to ensure learning outcomes are met.
- Managing data pulls and adjustments for assessments ensuring accuracy and relevance for reporting purposes.
Experience and Qualifications
Required:
12 years of work experience
Strong command of the English language both written and verbal
Knowledge and use of Microsoft Suite (Word Excel PowerPoint Teams Forms)
Strong organizational and communication skills
Ability to manage multiple tasks with attention to detail
Comfortable working in a remote environment
Demonstrates a commitment to Client core values
Preferred but not required :
Based in the Chicagoland area is a plus!
35 years of experience in hospitality or related field
Experience in a management role
Bachelors degree in Hospitality Management Applied Learning Development or a related field
Background in event coordination or learning program management
Experience with tools and systems
Experience with Kahoot! online gamebased learning platform