drjobs CSR - Up Tp 22k -Onsite - Cebu - Shifting Schedule

CSR - Up Tp 22k -Onsite - Cebu - Shifting Schedule

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Job Location drjobs

Cebu - Philippines

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

We are hiring for a Customer Service Representative for a Retail Account for client located in Cebu

This is an onsite work and follows a Shifting Schedule

Salary pays up to 22k package based on experience

Minimum 1 year BPO experience with 1 year experience in Customer Service and/or 1 year in Sales (blended voice and nonvoice or pure voice experience).

Requirements:

  • Bachelors/College degree in any field preferred High School graduates (either in 4yr curriculum or K12 curriculum)
  • Minimum 1 year BPO experience with 1 year experience in Customer Service and/or 1 year in Sales (blended voice and nonvoice or pure voice experience).
  • Experience in handling an Omnichannel
  • Flawless verbal and written English communication skills
  • Amendable to work onsite
  • Willing to work on shifting schedule including weekends and holidays

Description:

  • Handle calls for product or service inquiries
  • Attend to customers requests for replacement refund etc.
  • Handle all customer information with confidentiality and treat each call with utmost courtesy
  • Keeping records of interactions with customers process accounts and file documents of customers.

Remote Work :

No

Employment Type

Full Time

Company Industry

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