Liaise with hospitals, distributors, pharmacies, and patients
Co-payment reimbursement solution administration
Work closely with the Program Manager to secure patient file approval
Ensure that patient files are complete and ready to be submitted in a timely manner and in accordance with the project processes, workflow and timeline
Carry out patient, Doctor, Pharmacy, and private sector visits for project flow
Ensure that current patients receive their medications quickly and efficiently
Prepare timely monitoring reports (monthly) with patient numbers and charity support as well as quality assurance. Reports (quarterly) for internal This includes monitoring and tracking patient files in collaboration with Axios staff in “real-time” as patients proceed through the program
Maintain and update electronic Program files, including patient and quality assurance data
Attending and completing Pharmacovigilance, Pharma, and Product Training provided by the Client with a clear understanding of how to collect and report safety data
Reporting any adverse events/product complaints as per client’s requirements and/or Axios SOPPs
Conduct administrative duties for the office
Compounding and dispensing medications, as prescribed by physicians.
Monitoring customers’ drug therapies, advising interventions, and informing customers of any potential side effects.
Instructing customers on how and when to take prescribed medications.
Conducting health and wellness screenings.
Providing immunizations, and other medical services, such as taking blood pressure, temperature measurements, and checking blood sugar levels.
Keeping accurate customer records.
Ensuring a safe and clean working environment.
Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacy’s inventory.
Adhering to applicable legal rules, regulations, and procedures governing pharmaceutical practice.
Performing other administrative tasks when needed
Desired candidate profile
Work closely with the Line Manager and Program Assistant in the region
Reporting to the Line Manager in the region
Work with the related divisions of Axios
Maintain ongoing and frequent communication with Axios staff including Axios global staff
BS in pharmaceutical science
1 to 2 years working experience
Good command of both spoken and written English
Experience in data monitoring and management
Experience in customer service management
Proven experience as a pharmacist.
Valid license to practice as a pharmacist.
Detailed understanding and knowledge of dosage requirements and administration, chemical compounds, and pharmaceutical brands.
Working knowledge of Microsoft Office Suite and software applications, used by pharmacies, such as MEDITECH and Mediware.
Great organizational skills.
Excellent verbal and written communication skills.
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